Frequently Asked Questions

General Questions

 

What services does VeilSun offer?

VeilSun specializes in custom low-code app development, offering tailored solutions for various industries, including healthcare, manufacturing, finance, and construction. Our services include:

• Consultation and Blueprinting: We begin with an in-depth consultation to understand your business needs and create a detailed blueprint for your custom app.
• Custom App Development: Using low-code platforms, we develop tailored solutions that address your specific challenges and streamline your operations.
• Integration: We ensure seamless integration with your existing systems and workflows to enhance efficiency and data flow.
• Ongoing Development and Support: Our Ongoing Development Plan (ODP) provides continuous enhancements, maintenance, and support to keep your software aligned with your evolving business needs.

 

How can I get started with VeilSun?

Getting started with VeilSun is straightforward. Here’s the process:

1. Schedule a Consultation: Contact us to schedule an initial consultation where we discuss your business needs, current challenges, and long-term goals.
2. Create a Custom Roadmap: We work with you to develop a detailed blueprint outlining the features and enhancements that will drive the most value for your business.
3. Implementation: Our team begins the development process, implementing the custom solutions based on the agreed roadmap.
4. Ongoing Support: We provide continuous support and maintenance to ensure your app remains efficient and up-to-date.

 

What is a low-code platform?

Low-code platforms are development environments that allow the creation of applications through graphical user interfaces and configurations instead of traditional hand-coded programming. Benefits of low-code platforms include the rapid development and deployment of applications, as well as lower development costs compared to traditional coding.

 

Why should I choose VeilSun over building an internal team?

Choosing VeilSun over building an internal team offers several advantages:

• Comprehensive Expertise: With over 17 years of experience and 600+ successful low-code apps, our team brings a wealth of knowledge and skills.
• Cost-Effective: Avoid the high costs associated with hiring, training, and maintaining an internal team. Our monthly retainer model provides predictable and transparent pricing.
• Efficiency: Our established processes and multidisciplinary team ensure faster development and implementation. We pool our resources for you so you don't have to make multiple hires for each discipline.
• Flexibility: Our solutions are designed to adapt to your evolving business needs, providing continuous enhancements and support.

 

Industry-Specific FAQ

Construction

How quickly can VeilSun implement solutions to address our scheduling and budget issues?

Our low-code approach allows for rapid implementation, often delivering initial solutions within weeks. This ensures timely delivery, enhanced efficiency, and adaptability to changing project requirements.

Can VeilSun’s safety solutions help us reduce incident rates?

Yes, our safety tools have proven effective in reducing incident rates by up to 30%. They include proactive measures, timely incident reporting, and compliance tools to ensure adherence to safety regulations.

How do VeilSun’s solutions improve project visibility across multiple job sites?

Our collaboration apps provide real-time updates and centralized data access, ensuring enhanced visibility into project progress, centralized data management, and improved communication among stakeholders.

 

Healthcare

How can VeilSun’s solutions help improve patient throughput without compromising care quality?

Our healthcare solutions optimize patient flow and staff allocation, typically reducing wait times by 20-30%. We ensure efficient resource allocation to maintain high-quality care and streamline processes to improve overall operational efficiency and patient satisfaction.

Can VeilSun’s compliance solutions help us stay up-to-date with changing healthcare regulations?

Yes, our compliance management suite provides real-time updates on regulatory changes, automated reporting to simplify compliance, and guided workflows to reduce non-compliance risks.

How do VeilSun’s solutions integrate with existing Electronic Health Record (EHR) systems?

We create seamless integrations with popular EHR systems, ensuring smooth data flow, HIPAA compliance, and improved operational efficiency by reducing data silos and enhancing accessibility to critical information.

 

Manufacturing

How can VeilSun’s solutions help us reduce production bottlenecks?

Our low-code solutions use real-time data and advanced analytics to identify and resolve production bottlenecks, typically reducing slowdowns by 20-30% and improving overall efficiency.

Can VeilSun’s safety solutions help us maintain OSHA compliance?

Absolutely. Our safety management suite includes tools for staying current with OSHA regulations through real-time updates, automated reporting, and robust safety protocols to minimize risks and enhance workplace safety.

How do VeilSun’s MRP solutions integrate with our existing ERP system?

We create seamless integrations between our MRP solutions and your ERP systems, ensuring smooth data flow, enhanced efficiency, and customized solutions tailored to your specific business needs.

 

Finance

How can VeilSun’s solutions help us accelerate our digital transformation efforts?

Our low-code solutions enable rapid development of digital tools, helping your firm stay competitive by quickly implementing customer-facing apps and internal process automation. This increases operational efficiency through streamlined processes and real-time data access.

Can VeilSun’s compliance solutions adapt to changing financial regulations?

Yes, our compliance suite adapts to the dynamic financial landscape with real-time updates, automated reporting tools, and guided workflows to ensure adherence to regulations.

 

Focus & Solution-Specific FAQ

Ongoing Development Plan (ODP)

What is the Ongoing Development Plan (ODP)?

The Ongoing Development Plan is a monthly retainer service that provides continual development, maintenance, and support. It includes regular blueprint sessions, flexible development to adapt to changing needs, comprehensive support, and predictable pricing for better financial planning.

Will I lose control over the development process with an ODP?

No, you maintain full control over priorities, direction, and transparency while we collaborate with you every step of the way.

How do I know what enhancements I’m getting each month with an ODP?

We define priorities and deliverables at the start of each cycle, ensuring clear communication, continuous feedback, and iterative improvement.

What if my needs or roadmap change unexpectedly during an ODP?

The ODP is agile and adaptable, allowing us to quickly pivot and adjust our approach to meet your evolving needs with minimal disruption.

 

App Checkup

What does the App Checkup include?

Our App Checkup includes a comprehensive assessment of your app’s performance, user experience, workflow efficiency, and adoption rates. We provide actionable feedback and a clear improvement plan.

How do I know I need an App Checkup?

Indicators include low adoption rates, performance issues, outdated features, negative user feedback, and workflow inefficiencies.

How long does the App Checkup take?

The App Checkup is designed to be completed in a 10-hour engagement, including evaluation, diagnosis, recommendations, and implementation support.

Will the App Checkup disrupt our current operations?

No, our process is quick and efficient, minimizing disruption to your daily operations.

Can VeilSun help implement the recommended changes from an App Checkup?

Yes, we support implementing recommended changes to ensure your app achieves optimal performance and user satisfaction.

 

Project Planning & Scheduling Solutions

How does VeilSun customize planning and scheduling solutions?

We tailor our solutions to fit your business processes, ensuring the software adapts to your needs. Our approach includes assessment, planning, execution, monitoring, and refinement.

What tools do you use for planning and scheduling?

We use advanced low-code platforms and project management tools that offer flexibility, real-time collaboration, and comprehensive visibility.

Can your solutions integrate with our existing systems?

Yes, our solutions integrate seamlessly with your existing software, ensuring data continuity, enhanced efficiency, and custom integration.

How do you ensure projects stay on time and on budget?

We continuously monitor progress and make real-time adjustments, ensuring comprehensive project planning, resource allocation, real-time tracking, and stakeholder feedback.

 

Work Collaboration Apps

What types of work collaboration apps can VeilSun develop?

We build apps for work order management, estimating and quoting, vendor selection and management, PO-to-billing processes, and financial processes.

How quickly can you implement a work collaboration app?

Our low-code approach enables rapid implementation, ensuring quick deployment, immediate impact, and ongoing support.

Can these apps integrate with our existing systems?

Yes, our apps integrate seamlessly with your existing software, ensuring data integration, improved efficiency, and custom solutions.

What are the benefits of replacing spreadsheets with custom low-code apps?

Benefits include centralized reporting, workflow enforcement, real-time collaboration, error reduction, and scalability.

What’s the benefit of using low-code rather than having my IT team build a ground-up app?

Low-code development is faster, more cost-effective, flexible, accessible, and allows your IT team to focus on strategic initiatives.

 

Compliance & Safety

How does VeilSun ensure our operations stay compliant with regulations?

Our apps provide integrated solutions to maintain safety standards and compliance, including real-time updates, automated reporting, robust safety protocols, and centralized data.

Can VeilSun’s compliance solutions help us stay ahead of potential risks?

Yes, our solutions offer real-time monitoring, incident reporting, corrective actions, and training management to proactively manage risks.

How do VeilSun’s solutions integrate with our existing compliance systems?

Our solutions integrate seamlessly with existing systems, ensuring data continuity, enhanced efficiency, and custom integration.

What are the benefits of using VeilSun’s custom compliance and safety apps?

Benefits include enhanced visibility, proactive risk management, improved compliance, centralized data, and real-time collaboration.